The Motor Ombudsman has expanded the coverage of its Motor Industry Code of Practice for Service and Repair to include mobile mechanics, tyre fitters, and smart repairers. The comprehensive Chartered […]
The Motor Ombudsman has recorded the highest quarterly volume of consumer complaints about electric vehicles (EVs) during the opening three months of 2023. A total of 273 disputes were logged […]
A poll of 2,043 UK driving licence holders commissioned by The Motor Ombudsman has revealed that 73% would be more likely to buy a second hand car this year rather […]
MG Motor UK and its nationwide retail network has secured accreditation to three of the Motor Ombudsman’s Chartered Trading Standards Institute (CTSI)-approved Motor Industry Codes of Practice. It has been […]
The Motor Ombudsman has reported that its Knowledge Base received over 640,000 article views in 2022, setting a new annual record for the resource. Since its launch in 2019 it […]
A Motor Ombudsman poll of independent garages and franchise dealer workshops has revealed that rising operational costs, taxes and energy bills are set to be the biggest operational challenge for […]
The Motor Ombudsman has awarded the National Garage Star trophy in the 2022 Star Awards to Roadside (Garages) Kia. The family-owned and long-established dealership in Coleraine, Northern Ireland won the […]
New research has found that more than half of used car buyers only skim read extended warranty terms. The study of 500 UK drivers was commissioned by the Motor Ombudsman […]
New data has revealed that the cost of vehicle repairs between January and June has risen on average by 33% compared to the same period in 2021. This is based […]
A Motor Ombudsman-commissioned online YouGov study of nearly 500 existing and prospective learner drivers in Great Britain has revealed that nearly half (42%) of new drivers would prefer their first […]
The Motor Ombudsman has announced that the Care by Volvo subscription service has been accepted for accreditation to its Chartered Trading Standards Institute (CTSI)-approved Motor Industry Codes of Practice for […]
The Motor Ombudsman has announced that The Motoring Organisation, the Sheffield-based provider of warranty products for cars, vans, motorcycles and motorhomes, has gained accreditation to the Ombudsman’s Chartered Trading Standards […]
