The Motor Ombudsman has announced a new partnership with Howden to enhance services to both policyholders and members. Following the agreement, Howden motor trade insurance customers not already accredited to […]
Cost is the driving factor for most motorists considering buying a second-hand car, according to a new poll commissioned by the Motor Ombudsman. It found that 58% of respondents said […]
The Motor Ombudsman has announced that OMODA has gained accreditation to its long-established Chartered Trading Standards Institute (CTSI)-approved Motor Industry Code of Practice for New Cars. The vehicle manufacturer, which […]
The Motor Ombudsman is celebrating five years of its online Knowledge Base. The service, which has grown to 11 different categories addressing key stages of the vehicle purchase and ownership […]
The Motor Ombudsman has announced that Alpine has joined its Chartered Trading Standards Institute (CTSI)-approved Motor Industry Code of Practice for New Cars. It is now one of more than […]
The Motor Ombudsman has announced that smart UK Automotive has been awarded accreditation to its Chartered Trading Standards Institute (CTSI)-approved Motor Industry Codes of Practice for New Cars. This brings […]
The Motor Ombudsman has announced that P&W Auto Services has won its Customer Service trophy at this year’s Servicesure ‘Autocentre of the Year’ awards ceremony. The annual event rewards examples […]
The Motor Ombudsman has seen a sharp increase in service and repair disputes in the last quarter and expects to receive more than 5,000 complaints from motorists this year. Between […]
The Motor Ombudsman has received nearly 2,300 entries for its Star Awards, which allows consumers to recognise automotive businesses who have delivered outstanding customer service. The awards are divided into […]
The Motor Ombudsman has welcomed Warranty First to its long-established Chartered Trading Standards Institute (CTSI)- approved Motor Industry Code of Practice for Vehicle Warranty Products. The Peterborough-based organisation is the […]
The Motor Ombudsman has reported that complaints about EVs rose slightly in the second quarter of the year. It found that between April and June motorists logged a total of […]
The Motor Ombudsman has teamed up with Warranty Solutions Group (WSG) to promote the benefits of accreditation to the Vehicle Sales Code to car dealers offering WSG’s vehicle warranty products. […]
