CRU falling short as claims figures fall
A freedom of information request has revealed falling motor claims figures from the Compensation Recovery Unit (CRU). Only 93,113 motor claims were recorded in the second quarter of 2022, down […]
motor claims
Vehicle theft at ‘embarrassing’ levels
Automotive theft is costing motor insurers £1.5bn a year – and that figure is rising. This is according to Claims Management & Adjusting (CMA) and based on new data it […]
Crash for cash scams spreading
The Insurance Fraud Bureau says it has found evidence that ‘crash for cash’ fraudsters are starting to operate in new areas in the UK. The ‘crash for cash’ scam sees […]
Solera unveils latest FNOL solution
Solera has launched a new solution it believes will enable claims handlers to improve the speed and accuracy of triage decisions following the first notice of loss. Qapter Intelligent Triage […]
Research reveals shift in AI attitudes
Solera Holdings has unveiled its consumer research whitepaper which reveals the changing attitudes towards digitalisation and automation in the repair journey, and what that might mean for suppliers. The whitepaper […]
Agile adopts Audatex data
Audatex, a Solera company, has announced that insurtech Agile Developments is launching a new Agile Claim that will leverage Audatex data to help predict if a vehicle is repairable or […]
Audatex selected by leading insurtech
Audatex has announced that leading insurtech Inshur has adopted its estimating platform AudaEnterpriseGold to manage its vehicle claims. Inshur is a 100% digital provider serving private hire drivers, courier and […]
Aviva introduces AI to claims
UK insurer Aviva has signed an agreement with Tractable to improve the accuracy and efficiency of UK motor claims by using artificial intelligence (AI). Tractable develops visual AI to aid […]
Tractable enhances Mitchell partnership
Tractable, the artificial intelligence company for accident and disaster recovery, has enhanced its collaboration with Mitchell to enable insurers on North America to process claims quickly and automatically. The partnership […]
Mercedes-Benz accepts software liability
Mercedes-Benz has said it will accept legal responsibility for collisions caused by its automated lane keeping system, but not when the driver has “failed to comply with their duty of […]
Government rules out further whiplash reforms
The government has announced there will be no further reforms to the whiplash claims process. Last year it introduced part one of the reforms, which addressed the amount of pay-outs […]
New portal to improve returns process
The Independent Automotive Aftermarket Federation (IAAF) and PACT has launched a new portal to simplify the returns process. It claims its new standardised, largely automated portal speeds up the process […]
