Volkswagen Financial Services has been fined nearly £5.4m by the Financial Conduct Authority (FCA) for failing to treat vulnerable customers fairly. The company has also agreed to pay more than […]
The Financial Conduct Authority is giving car finance companies more time to respond to customer complaints around commissions charged when buying car. It launched an investigation into discretionary commission arrangement (DCAs) […]
The Labour Party has promised to make funding available to councils to repair a million potholes a year if it comes to power next month. Addressing the issues of potholes […]
AX Group has committed to operating in accordance with the principles of the Financial Conduct Authority’s Consumer Duty throughout its operations. AX has called for more businesses in the claims […]
The National Body Repair Association (NBRA) today published its support of findings from the Financial Conduct Authority (FCA) regarding insurance valuations. Specifically, the FCA has uncovered a trend observed in […]
Car finance broker CarMoney is gearing up for significant growth after launching its franchise model in key territories. The brokerage, part of the Peter Vardy Group, aims to become the […]
The National Franchised Dealers Association (NFDA) has urged members to take the necessary steps to meet new measures introduced by the Financial Conduct Authority around motor finance. The FCA announced […]
ALA Insurance has called a fair value warning to GAP insurance providers issued by the FCA ‘irresponsible’ as the data does not differentiate between online brokers and dealerships. The FCA […]
The Financial Conduct Authority has told motor insurers they are falling short of new Consumer Duty regulations and warned them to improve services within three months or face penalties. In […]
Dealers are being advised to reassess the customer journeys and deal processes within document management and DMS platforms ahead of the introduction of the new Consumer Duty regulations on 31 […]
Average motor insurance premiums rose by eight per cent in the fourth quarter of last year, driven by rising costs in energy and materials as well as continued part delays. […]
Car insurance premiums saw the biggest annual rise in six years in 2022. According to the Confused.com Car Insurance Price Index in association with WTW, average comprehensive premiums rose by […]
