dealerships

Suzuki names new head of dealer development

Suzuki GB has announced that Jon Coles will head up its dealer development team after being promoted to general manager. Taking over from Mark Hallam, who retired in March, he […]

NFDA celebrates industry winners

The winners of the NFDA Awards were announced last week at the organisation’s Spring Ball. The event, which also helped raise money for industry charity Ben, was attended by dealers, […]

Dealership enquiries spike on Tuesdays

Tuesdays are the busiest day for enquiries at dealerships, according to new research. iTrackLEADS has examined data from 400 dealerships to find that the number of enquiries was 47% higher […]

Auto Trader unveils Deal Builder

Auto Trader has made its omnichannel solution Deal Builder available to all FCA authorised used car retailers on a trial basis. The solution enables buyers to set up and complete most […]

Inchcape announces sale of retail operations

Inchcape has announced it is selling its retail operations to US-based Group 1 Automotive for £346m as it continues its shift to a distribution-focused organisation. The deal, which is expected […]

Signs of tide turning against agency model

New data suggests that attitudes are cooling towards the manufacturer agency model, which essentially means the manufacturer sets a vehicle’s retail sale price. According to research carried out by Startline […]

EV levels low at independent dealers

New data has revealed that only 17% of independent dealers stocked electric vehicles in March. This is according to cap hpi, which found that this figure rises to 43% of […]

NFDA survey suggests steady progress

The latest National Franchised Dealers Association (NFDA) has reported growing satisfaction levels between dealers and manufacturers. It’s latest Dealer Attitude Survey, based on 2,321 responses from 32 franchised networks, revealed […]

Mad Devs announces Gemini tech partnerships

Gemini Systems and Mad Devs have teamed up to deliver greater technology and compliance support to dealerships. The integration of Gemini’s Evolution DMS with Mad Devs’ iStoreDOCS will create a […]

Standards slipping under agency model

Fleets have complained that delivery service levels from manufacturers who have switched to an agency model have fallen. They say that electric vehicles are arriving with flat batteries while petrol […]

Video usage hits record levels

The use of video in automotive retailing and aftersales increased by seven per cent last yeara record-breaking 12.9 million videos. Meanwhile, retailers sent nine per cent more videos to consumers […]