Cazoo Data Services launches new service plan
Cazoo has partnered with WhoCanFixMyCar.com to launch two- and three-year CazooCare servicing and MOT plans for its UK customers at point of purchase. A CazooCare service plan provides cover for […]
customer service
Covéa secures ICS hat-trick
Covéa Insurance has become the first and only member of the Institute of Customer Service (ICS) to hold three simultaneous ServiceMark Accreditations with Distinction, the highest level of accreditation the […]
Fix Auto reaches 5,000 milestone
Fix Auto UK has set yet another industry first by becoming the only repair network to record 5,000 customer reviews on Trustpilot, the world’s leading online customer review platform. Impressively, […]
Motofix marks two years with Trustpilot
Motofix is marking its two-year anniversary since adopting Trustpilot as its preferred review platform. Richard Tutt, Motofix CEO, said: “Customer care is at the heart of what we do and […]
Cazoo creates 20 additional jobs
Cazoo has created 20 new jobs with the launch of its latest Customer Centre in Newcastle. This marks the 21st collection and drop-off location opened by Cazoo over the last 15 […]
Copart retains customer service accreditation
Copart UK has announced it has achieved re-accreditation to the CCA Global Standard for the third year in a row. The CCA Global Standard is a globally recognised framework that […]
Customer service tops Revive!’s agenda
Revive! UK, the mobile cosmetic vehicle repair franchisor, has introduced a new Customer Experience masterclass for existing franchisees to brush up on their customer service knowledge. Outstanding customer service is […]
