claims

CMA reports rise in headlight-related claims

Claims Management & Adjusting (CMA), part of the QuestGates Group, has highlighted a worrying rise in headlight-related claims. These include dazzling incidents and an emerging theft trend known as ‘eye-snatching’. […]

AFP warns fleets of growing claims issues with VMs

The Association of Fleet Professionals (AFP) has revealed that fleets operating older vehicles are facing growing claims issues with manufacturers. It has found that many fleets have retained vans following […]

EV claims up 370%

New research by MotorEasy has revealed a 370% increase in electric vehicle warranty claims over the past three years. While this is partly down to the number of EVs MotorEasy […]

Motor insurance payouts up a third

Motor insurers paid out £2.5bn in claims in the second quarter of this year, according to the Association of British Insurers. This represents a 29% increase on the £2bn paid […]

Report highlights Covid recovery

A new report exploring how the motor claims market has been impacted by Covid-19 and including analysis of a survey of UK bodyshops is about to be released. Emerging from […]

CAPS reports another week of claims growth

CAPS has reported that both unique claims and supply chain transmissions are now higher than they were across the CAPS platform in the first week of November 2020. Unique claims […]

Motor premiums down to 2016 levels

The average price motorists paid for their motor insurance in the first quarter of 2021 fell to its lowest level since 2016. According to the ABI’s latest Motor Insurance Premium Tracker, the average […]

CAPS reports significant volume increase

CAPS has reported a sharp rise in both unique claims and supply chain transmissions in the week ending 24 April. It found that unique claims rose eight per cent on […]

Claims on the rise as lockdown eases

The latest CAPS Consortium collision repair industry report for the week ending 17 April shows an increase of 5-7% respectively on the previous week. The new figures are 82% for […]

UK watchdog plans yardstick for insurance policies

Reuters reports that British insurance firms may be forced to publish their average payouts and claim acceptances to help consumers decide if policies offer good value under proposals floated by […]

Aviva investigating 15,000 claims

The Actuary reports that Aviva suspects organised motor insurance fraud increased by 28% between 2013 and 2014. The insurer said the value of fraud increased from £30m in 2013 to […]