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IBIS USA 2020 a virtual and veritable success
- 04/04/2020
- Posted by: Simon Wait
- Category: News
IBIS USA 2020, held for the first time as a live online simulcast on 2 April due to the coronavirus crisis, has been acclaimed an emphatic triumph by speakers and delegates alike. Several key messages emerged during from the three-hour virtual event, including the absolute need for proper repair procedures, the [...] -
Telematics could cut costs of courtesy cars
- 06/03/2020
- Posted by: Alan Feldberg
- Category: News
Technology could reduce the duration of courtesy car loans by 25% on average. This is according to research carried out by accident aftercare and vehicle management technology provider AX. The research revealed that drivers given courtesy loan cars typically returned vehicles half a day sooner when telematics [...] -
Drivers warned against new fraud tactic
- 27/06/2019
- Posted by: Alan Feldberg
- Category: News
Motor fraudsters have adopted a dangerous new tactic to trap unsuspecting drivers in ‘crash-for-cash’ scams according to anti-fraud experts at AXX, the provider of intelligent vehicle protection and management technologies for the automotive and insurance industries. Dubbed ‘hide and crash’, the latest [...] -
AGL names new non-exec chairman
- 21/06/2019
- Posted by: Alan Feldberg
- Category: News
Activate Group Ltd (AGL) has strengthened its leadership team with the appointment of Paul Pancham, strategic development director at Tesco Underwriting Ltd, as non-executive chairman. AGL, founded in 2015, specialises in accident management services and partners with some of the country’s best-known fleet [...] -
Premium models demand premium service levels
- 02/05/2019
- Posted by: Alan Feldberg
- Category: News
Businesses have been encouraged to up their games in customer service to match a trend which has seen the premium car market share surge by nearly 60% in the last 10 years. Accident aftercare specialist AX said retailers and insurers that react positively to this trend could see increased customer satisfaction and [...] -
Extend hours or lose customers
- 20/02/2019
- Posted by: Alan Feldberg
- Category: News
New research has emphasised the need for after-hours repair services, with nearly one in five collisions taking place during the rush hour. The data also predicts a surge in demand for bodyshop services during March. The research from AX, a leading provider of accident assistance to the automotive trade, also [...] -
Use technology to improve customer relationships
- 20/12/2018
- Posted by: Simon Wait
- Category: News
Audatex has released a report urging UK bodyshop and repair businesses to use technology to improve customer relationships and future proof sources of repair work. The An Extra Hour in the Day research of 250 independent and franchised bodyshops across the UK, found that a lack of efficiency across the workplace is [...] -
The future of LCVs
- 23/07/2018
- Posted by: Simon Wait
- Category: News
With over four million vans on the UK roads, Moneybarn explains how safety, security and innovative technology in Light Commercial Vehicles (LCVs) are improving year on year and slowly closing the gap between them and cars. When driving a larger vehicle, one may not realise how different elements can play a huge [...] -
Howard Tenens employs TruTac tech
- 14/07/2017
- Posted by: Alan Feldberg
- Category: News
Howard Tenens, a leading logistics specialists, is investing in the latest compliance tools and technology to future-proof its business. It is working with TruTac and CMS Supatrak to implement a programme of upgrades, focussed on delivering efficiency improvements for driver and vehicle management. These include [...] -
A change for the better
- 04/07/2017
- Posted by: Alan Feldberg
- Category: News
Many of the key players in the insurance industry met at The Ricoh Arena today for the eighth I Love Claims Motor Claims Conference, when the marriage of human interaction with technologies such as social media, artificial intelligence (AI) and big data was a recurring topic. Ant Middle, CEO Ageas Retail, [...]