This Collision Industry Electronic Commerce Association (CIECA) webinar, titled “The New, New Normal and the Impact on the Claims and Collision Industry”, will feature Sean Carey, president of SCG Management Consultants. During the live broadcast, Carey will talk about the cost of Covid-19 to the US claims and collision repair industry, how the industry is handling the “long tail of Covid-19”, and the lagging consequences to the market. He will also discuss how the new, new normal will be around for a very long time and have a lasting impact on the industry.