The Collision Industry Electronic Commerce Association (CIECA) announced that its next CIECAST webinar 2022 and the New Norm in the Collision Industry is scheduled for Thursday, January 27. The one-hour webinar will feature Susanna Gotsch, senior director, industry analyst, for CCC Intelligent Solutions.

During the live broadcast on January 27, Gotsch will discuss the changes that have impacted the collision industry since the pandemic and what they may mean in 2022 and beyond.