News

Tredgold the man for Hella

Paul Tredgold has been appointed to head up Hella’s Sonne refinish programme. Paul is a refinishing specialist who has been involved in the paint industry for the majority of his […]

Emissions battle hits SUV roadblock

SUVs could be the fly in the ointment for car fleets striving to meet emissions targets. Most SUVs perform 10-20% worse than cars when it comes to emissions and fuel […]

Be wary of being weary

A survey by vehicle leasing company OSV found that a staggering 38% of us admit to falling asleep the wheel. Despite this, 53% of drivers regularly travel for more than […]

PSA acquires majority share in Autobutler

PSA Group has acquired a majority share in Autobutler, an online quote platform for vehicle maintenance and repair. PSA Group claims the move strengthens its multi-brand aftermarket offering, particularly for […]

Strength in numbers

SsangYong Motor UK has bolstered its aftersales team with four new appointments. Peter Howe has joined the company to manage the northern region, while Adrian Ryan will cover the south. […]

Customers give Renault thumbs up

Renault has topped the Auto Express Driver Power survey for Dealer Aftersales Service Satisfaction survey for the first time. Across the whole Renault range, customers were on average 94.4% satisfied […]

AkzoNobel’s need for speed

AkzoNobel has renewed its sponsorship of the Human Power Team (HPT) Delft and Amsterdam. The HPT team competes in the World Human Powered Speed Challenge in the Nevada desert every […]

Service sector rebounds to pre-2008 levels

The services sector accounted for nearly 79% of UK GDP in the first half of 2016. It’s the only sector that has exceeded pre-2008 recession levels. One of the biggest […]

Awards jury announced

Plenham Ltd has announced its bodyshop Awards Jury 2016, featuring many recognisable and respected names within the sector.   bodyshop Awards Jury 2016: Catherine Farmer, head of motor supply chain, […]

Suzuki named ‘most improved’

Suzuki GB plc has been recognised as the ‘most improved organisation’ in The Institute of Customer Service’s annual UK Customer Satisfaction Index (UKCSI) for July 2016. A national measure of […]

Onward mobility critical to customer retension

An onward mobility programme is now integral to a dealership’s profit and loss line, according to Steve Evans, CEO and founder of Accident Exchange. He said, ‘Back in 2001, onward […]

RAC gets Nebula going

Nebula Systems says it’s on target to launch its new diagnostics platform for independent garages in September, after MECH5 was successfully introduced at Automechanika Birmingham. Nebula, which was formed in […]