Senior promotions at Northgate to support ‘One Road’ initiative
Northgate – the B2B light commercial vehicle rental and mobility solutions provider that is part of ZIGUP, which also owns FMG Repair Services – has announced two key senior promotions to support its ‘One Road’ initiative which enables fleets to access a range of services from all its companies through a single relationship.
Nora White has been promoted to Northgate Businesses Group UK&I business process optimisation director, while Spencer Davi has been promoted to the position 0f UK sales and marketing director.
Senior promotions at Northgate
White’s role is a new one which supports the company’s ‘One Team’ ethos by creating and delivering efficient processes which allow Northgate Group businesses and their customers to interact effectively and trade openly across all brands, products, and services.
The role also encompasses the operational change team as Northgate continues to embed its customer first ethos in its propositions, processes and service delivery.
Davi is now responsible for all the national, regional and internal sales teams as well as the marketing and product functions. Both are long-term Northgate employees with White working for the business for more than 23 years, most recently as head of customer experience, while Davi has worked for Northgate for over 10 years, most recently as UK sales director.
Neil McCrossan managing director of Northgate Businesses Group UK and Ireland, said of the senior promotions at Northgate: “Nora and Spencer’s appointments bring together functions under a single point of leadership, that naturally work closely together to support our businesses. This includes the teams who develop our new products and services and drive our marketing activity.
“It is the final piece of the jigsaw in our ‘One Road’ initiative that allows all Northgate customers including Blakedale, FridgeXpress and ChargedEV to access our services through a single point of contact. This approach is improving the speed and quality of our decision-making and has already made a positive impact on our TrustPilot and Net Promotor Scores. We wish Nora and Spencer well in their new roles,” he added.