Vehicle clocking targeted by new cap hpi service

Cap hpi has introduced a new National Mileage Register (NMR) investigation process to help dealers identify potential vehicle clocking issues.

Developed in partnership with Trading Standards, the service uses data from over 20 industry sources to confirm a vehicle’s mileage history, instantly delivering a validation certificate for cases without discrepancies.

However, when an issue is identified, dealers are immediately informed that an investigation is underway.

John Dennis, UK sales director at cap hpi, said: “We have undertaken a root-and-branch review of how we deliver NMR investigations. The new approach is faster and more reliable than the previous process. It also gives users clearer data, helping them evaluate and manage risk. The new process is designed to help dealers save both time and money through increased efficiency. The enhanced data references over 500 million records from multiple industry sources, ensuring a rigorous investigation process.”

This comes after it was revealed that clocking scams cost UK drivers £762m a year, with an estimated 2.1% of second-hand cars having false mileage.

Dennis concluded:

“The NMR Check and Investigation Service are designed to protect car buyers from the increasing spectre of clocking and mileage fraud. It combines vehicle mileage from sources such as the DVLA, V5 documents, insurance claims data and vehicle leasing companies.”

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