Copart delivers disability adaptions training
Copart is expanding its Disability Adaptations and Awareness Training with a view to rolling it out company-wide.
With Copart handling over 500,000 vehicles each year, a significant proportion have adaptation devices fitted, providing a mobility solution for travel and an improved quality of driving for the owner.
This could be anything from hand controls, steering aids, and brake boosters to pedal extensions, swivel seats, and steps. But not all adaptions are obvious, and some can make the receiving of a vehicle a little more challenging.
With that in mind, the Copart Training Team has been enhancing its existing training to include a more in-depth focus on Disability Adaptations for operational teammates.
Training includes a combination of face-to-face and online methods, alongside an annual refresher course and access to dedicated resources and support on Copart’s internal Training Hub.
Copart’s training manager, Sarah Oakman, said: “Our Training Team has worked incredibly hard to develop these courses to enhance the technical skills of our teammates who are responsible for handling and receiving adapted vehicles, ensuring that all the necessary information is recorded for our buyers when these vehicles go into our global online auctions.
“We are also mindful that more than one in five of our customers is likely to have a disability, which may not be immediately visible, and we must ensure that they are treated with courtesy and respect. Therefore, Disability Awareness training for all teammates is included in line with our Copart Cares commitment to equality, diversity, and inclusion.”
