Two new webinars in the “Elite Body Shop Systems Made Simple” series have been scheduled for 17 November and 8 December.

The free online training, delivered by Dave Luehr and Brent Henkle, will attempt to show attendees not only how to create their own keys-to-key operational playbook, but also how to implement it with their team.

On the agenda in part one is the following:

How to determine which processes should be included in a Playbook and which to leave out.

Understand “lean thinking” and how to apply it during your system creation.
Administrative workflow documentation.
Standard work instruction sheets.
How to focus on the root causes of most system problems and how to eliminate them first.
Visual management.