A matter of Trust for Fix Auto UK
Fix Auto UK has received its 500th customer review on Trustpilot, recording an overall score of 4.7 out of five with 89% of all reviews rating it as either “good” or “excellent”.
Fix Auto UK managing director Ian Pugh said: “We launched our working partnership with Trustpilot towards the end of last year and I’m thrilled to say we have accrued more than 500 organic customer reviews. The vast majority are hugely positive and confirm that our partners consistently deliver what we believe to be industry leading levels of service.
“Trustpilot provides a platform where customers use their own initiative and write down their objective, unbiased feedback. We teamed up with Trustpilot knowing we would be placing ourselves on arguably the biggest online forum of them all where anyone can leave feedback for us – positive or negative – as long as they’ve interacted with our brand.
“While receiving glowing reviews is extremely rewarding, genuine criticism is healthy and shows where we can also learn and improve going forward. I am delighted with the feedback and amazed by the number of personal mentions of people within our network who went the extra mile for a customer. I think this type of advocacy for our brand is invaluable and Trustpilot has allowed for our amazing service to be showcased for all to see.”
