Service continues during lockdown
LKQ has reassured customers that services will not be disrupted as a result of new lockdown restrictions.
Andy Hamilton, CEO, said that the business will remain open and operational throughout the latest lockdown – as it has done previously – and explained why garages should do the same.
He said: “During this lockdown, motorists will still be able to complete their MOTs and with a further 1.1m MOTs still outstanding from the 2020 extension, this will create work opportunities for garages. We are also facing an extended cold snap, which coupled with more vehicles being sat idle for longer, will see greater demand for servicing and repair, offering further potential revenue sources over the coming months.”
He added: “Over the last 12 months, we have introduced a new logistics tool for our drivers meaning we can offer workshops a straightforward, safe, and contactless delivery service. Customers can also continue to access our fast, online ordering services 24/7 through Omnipart to request parts direct to their workshop(s), as well as advice, resources, and support through Omnihub.”
