Mitsubishi dealers secure EVA accreditation

Two Mitsubishi Motors dealerships have received Electric Vehicle Approved (EVA) accreditation, meaning they have demonstrated the highest standards of expertise when it comes to advising customers about electric vehicles.

The EVA accreditation has been awarded to Devonshire Motors in Barnstaple and Humphries and Parks Mitsubishi in West Malling in November following an independent audit process carried out by the Energy Saving Trust.

The EVA scheme was rolled out in 2019 to establish a set of standards for electric vehicle retail and aftersales services. It has been developed by the National Franchised Dealer Association (NFDA) and is endorsed by the government’s Office for Low Emission Vehicles (OLEV) and the Energy Saving Trust (EST).

Sue Robinson, NFDA director said: “Congratulations to NFDA members Devonshire Motors and Humphries and Parks Mitsubishi for receiving their Electric Vehicle Approved accreditation. The role of dealers is crucial during the transition to electric vehicles and the EVA badge of approval will help dealers communicate to the consumer their expertise in the EV sector”.

Nathan Tomlinson, dealer principal, Devonshire Motors said: “Although, as a business, we have been around EV and PHEV technology for many years, it is completely new to the consumer and they are on a journey now to understand not only the suitability but the longer term implications of ownership. To be able to promote our business as having achieved a nationally recognised standard in sales, servicing and support of electric vehicle technology gives our customers the confidence and expertise they need to make a decision- and to ensure that they will get the assistance they need during ownership.”

Marcus Joy, managing director, Humphries and Parks said: “The audit process was quite rigorous and made us think hard about how we delivered our service to our customers. We are over the moon that we are amongst the first 100 garages to be approved in the UK. A real feather in the cap for our colleagues here at Humphries & Parks Mitsubishi.”