‘I put 100% into everything’

An automotive tools entrepreneur has won a national business award for young people.

Craig Bishop, 32, was named ‘Young Franchisee of the Year’ in the British Franchise Association (bfa) HSBC Franchise Awards. Out of hundreds of entries from across the UK, Craig, who runs his successful Snap-on franchise across North Dorset, was named as one of the best in the industry.

‘Winning Young Male franchisee of the year is very surreal, and I am honoured to have won. I know that the competition was tough so to even be nominated was a massive honour. Thank you to everyone who has supported me on my franchise journey, and I look forward to carry on living my dream of running my own business,’ said Craig.

Having launched his franchise in 2017, Craig quickly took his franchise to great heights by working hard, remaining focused and offering the best customer service possible to his loyal customers. Just two years in and his franchise is ranked seventh in the country. Perhaps even more impressively, entrepreneur Craig came with little experience of either the tool trade or running a business.

‘I have a real drive and determination to do well in life and have always put 100% into everything I do,’ explained Craig. ‘It didn’t ever really matter that I didn’t know a lot about the tool range – I use the training I was given and follow the system and, most importantly, I work hard to fulfil my customer’s needs. This approach has got me far, but my success hasn’t been without hard work. I’m very proud to have been recognised – winning this award is a real highlight of my career and I’m proud to celebrate with the Snap-on team.’

The bfa HSBC Awards are the highest accolade that any franchisee business owner can achieve. Craig was awarded by a panel of specialist judges, who have considered hundreds of entries from businesses spanning all industries and sectors.

Pip Wilkins, CEO of the bfa – who presented Craig with his award on the evening – said, ‘Young franchisees are the lifeblood of the industry. Craig showed exceptional business acumen and has clearly defined goals for his business, and he is hungry for more. I congratulate him for his win.’

Andy Brattesani, UK Head of Franchising at HSBC, said, ‘Craig is a determined individual with a vision, and it is pleasing the industry is allowing more young individuals like Craig to enter the world of franchising and achieve their dreams.’