Pentagon adopts MAD DEVS tech
Pentagon Motor Group has teamed up with MAD DEVS to roll out new technology that will help drive efficiency across the network and provide a better customer experience.
The partnership will see iStoreDOCS, which replaces traditional paper-based products and helps automotive groups and retailers meet compliance requirements in sales and service departments, implemented across the group’s 48 sites.
Richard Sheppard, chief sales and F&I process and compliance officer at Pentagon Motor Group, said: “As part of our growth strategy, it was vital to us that we implement a group-wide system capable of delivering consistency across the business and a level of service that is identical regardless of location, as this is a characteristic that our customers expect from us.
“iStoreDocs helps us deliver this across every site and takes operational efficiency levels to the highest possible standard, allowing our teams to focus fully on customers.”
David Boyce, CEO at MAD DEVS, said: “Pentagon has a strong reputation for providing first-class customer care and service, and we are looking forward to working together to take their business offering to the next level. As a progressive business, we are continuing to invest and develop our platform to ensure dealers have everything they require to provide the best possible levels of service and maintain a truly competitive edge in a dynamic retail landscape.”
