Mustoes joins Fix Auto UK to grow south Wales footprint

Mustoes Specialist Vehicle Body Repairs in Monmouthshire has become the latest bodyshop to join the Fix Auto UK network as a fully-fledged franchise partner. It will now operate as Fix Auto Caldicot.

Run by brothers Dan and Ashley Mustoe, the repair centre is perfectly positioned to manage collision damaged vehicles from throughout Monmouthshire, bridging the region between existing sites Fix Auto Gloucester, Fix Auto Cheltenham, Fix Auto Tewkesbury and the soon-to-be-opened Fix Auto Hereford, and other south Wales sites Fix Auto Aberdare, Fix Auto Neath, Fix Auto Newport and Fix Auto Swansea West.

Formed by the duo’s father Eddie, in 1993, the brothers took over the day-to-day running of the business in 2014, and since then have invested significantly, primarily buying a neighbouring unit, expanding it to 13,500 sqft and equipping it with the latest state-of-the-art systems and equipment including three spray booths, one of which is for commercial vehicles.

They hold vehicle manufacturer approvals for Stellantis and Suzuki and are actively seeking more and, with a 12-strong productive staff supported by three non-productives, they are currently repairing up to 25 vehicles a week with ambitions to accommodate more.

Mustoes joins Fix Auto UK

Dan Mustoe said:

“We have had a taste of what Fix Auto UK has to offer by acting as one of its second-tier support centres, and while we have long considered joining and becoming a fully branded site, going to the National Conference [in May] where we were welcomed by fellow repairers with completely open arms made our minds up that we were joining the right organisation to help us meet our ambitions.”

Ashley Mustoe added:

“Mustoes has an enviable reputation for repairing cars to the highest standards and delivering a high level of customer service, but Dan and myself want more. So far we have achieved great things with the business thanks to the support of our dad and our connections locally but we aren’t naïve to know there’s only so much we can achieve without external support, advice and guidance. Joining Fix Auto UK is that next step for us. Seeing and speaking to existing franchisees during the conference really did hit home just how supportive everyone is and just how high we can take the business.”

Ian Pugh, managing director for Fix Auto UK, said:

“We are always looking to bring new, young and super ambitious franchise partners on board, they’re the future of our industry and Dan and Ashley certainly meet those requirements. While they have been clearly supported by their family, they really have worked tirelessly to redevelop their operation into the fine business it is today. Hopefully, we can help them take it to that next level. Strategically, it couldn’t be a better suited shop for us as the business supports our existing sites in the region and extends our services into Monmouthshire.”