Stellantis expands LCV training programme
Stellantis is expanding its new Light Commercial Vehicle (LCV) Training Programme.
The programme is available to Vauxhall, Peugeot and Citroën retailers and has already had 99 master and consultant technicians trained and passed. Stellantis is now expanding the course to both aftersales managers and customer service advisors.
The LCV Training Programme is designed to ensure Stellantis’ service teams are equipped with all the latest product, specification and technical knowledge to manage its LCV
It provides retailers with a mix of virtual training classrooms, attended training and eLearning modules.
The programme is also open to those working with Vauxhall, Peugeot and Citroën on apprenticeships and covers all areas of diagnostics and repairs for LCVs, including chassis, engines, transmissions and high voltage systems.
Andrew Hall, LCV and strategy director at Stellantis said: “We’ve seen an immediate success from the launch of our LCV Training Programme, with reduced diagnostics times and improved first time fix rates. As we continue to grow our LCV range and market share, it’s important customer service and customer experience remains at the forefront of our business. This is why we’re already expanding our Training Programme, and are excited to see more of our LCV apprentices become LCV experts in the future.”
