EMaC secures warranty accreditation
EMaC has gained accreditation to The Motor Ombudsman’s Code of Practice for extended vehicle warranties.
The code was launched in 2009 to drive up standards beyond those required by law for the provision of automotive warranties. It details a series of commitments that all businesses agree to adhere to as part of their accreditation.
Accreditation also gives EMaC and its customers access to The Motor Ombudsman’s motor industry-specific alternative dispute resolution (ADR) service.
John O’Donnell, managing director at EMaC, said: “We greatly value our long-standing dealer partnerships, and we strive to provide their consumers with industry-leading products built upon exceptional customer service standards. Becoming accredited to The Motor Ombudsman was the next natural step for EMaC. It is a recognised standard of quality that consumers can trust.”
Bill Fennell, chief ombudsman and managing director of The Motor Ombudsman, said: “We are delighted to welcome EMaC to our growing portfolio of reputable and highly-respected brands that are accredited to our Vehicle Warranty Products Code.
“This not only expands the UK-wide coverage provided by our long-established Code of Practice for motorists looking to take out an extended warranty for a used vehicle, but also gives them all-important peace of mind that EMaC is following best practice guidelines in the provision of their products and services. We look forward to a close and mutually beneficial working relationship with EMaC.”
