Copart UK has opened the doors of its new Customer Excellence Centre in Bedford.
It is housing its claims settlement, customer support centre, vehicle engineer and operational audit teams.
Jane Pocock, managing director of Copart UK & Ireland, said: “We’re delighted to announce that our Customer Excellence Centre is now open and operational. Given the essential nature of the services we provide, we were determined to push ahead with opening the centre despite the current national lockdown.”
The opening of the centre coincides with the appointment of Richard Howe as head of central operations.
He said: “I’m joining Copart at a very exciting time, as the business continues to expand and invest into the continuous improvement of products and services, in line with the growing needs of customers. I’m pleased to bring over 30 years of commercial, technical, and claims experience to Copart and am looking forward to supporting and influencing the continued growth and success of these key areas of the business.” |