New estimating tool rolled out
Autodata has launched Service Advisor, a new tool intended to support front-of-house staff quoting and estimating for customers.
After selecting the vehicle by model or licence plate number in the normal way, the user can bring up a one-page view of all replacement intervals and service times. It includes the key parts for service in plain language and presents a fantastic opportunity to illustrate to the customer upcoming work which will be needed and spot and upsell additional services.
Clicking or tapping on a specific service interval brings up model-specific options where appropriate which may factor into the quote.
The tool has been in beta-test with a limited selection of users, and has now seen a general roll-out.
