Independents ‘valued more by crisis-hit customers’
Fixter, the UK’s first end-to-end online car maintenance service provider, has revealed national survey results which show that essential businesses, such as independent garages, are valued more than before the crisis.
Results from the national survey shows increased trust and value from the general public in essential services such as food production, delivering services and garage operations since the start of the coronavirus outbreak.
Of the surveyed customers who rely on their cars, 89% now think that it is more important than ever to keep it in a good condition.
Further results reveal that 87% of participants believe that “essential businesses” such as local garages have responded with appropriate procedures to deal with coronavirus and the government social distancing measures.
Fixter CEO Limvirak Chea said: “We asked our customers how their views on independent garages and essential services may have changed since the crisis started. We found that the trust in both has substantially increased and that the general public value essential businesses more, as they look at them in a different light and rely on them more than ever.”
