ECP open for business

Euro Car Parts has confirmed that its branches remain open and deliveries will continue.

Given the critical support they provide to keep key workers moving, garages and bodyshops are exempt from the business closure order. Without the supply of parts, these garages can’t keep key workers on the road.

Euro Car Parts also supplies the emergency services and the Royal Mail, keeping their vehicles operational, and all the national roadside recovery services.

Andy Hamilton, Euro Car Parts Group CEO, said: “From today and to support social distancing we will be operating a one-in, one-out policy for those customers that have no choice but to visit our branches, with customers being asked to queue two metres apart while outside the building. Our counters might not be manned to the same level so please accept our apologies if service is slower than normal.

“But if you’re not a key worker or a garage customer supporting them, then please respect the government’s guidance and stay at home.

“As a reminder, we are still doing regular cleaning of our vans, branches and retail spaces, wearing latex gloves to serve customers and while on delivery routes, and making hand gels and soaps available to all our teams, in line with government guidelines.

“We’re working closely with our suppliers to ensure we can maintain good availability across all our products and branch network. To date, we haven’t experienced any issues with stock availability because of the outbreak and are well-prepared to mitigate against any potential impact.

“The safety of our people, customers and communities is our primary concern. Together, we can help keep key workers moving by following this guidance. We’re keeping our processes under constant review and will update them if necessary,” said Hamilton.