Copart core team still operating

Copart has reassured insurers it will continue to support them to ensure claims are processed and settled during the coronavirus.

Copart, which supplies salvage services to most of the UK’s leading insurers, has set up a task force to collect all cars assigned to them by insurers as quickly as possible.

Some damaged vehicles are now getting stuck in garages and bodyshops that have had to close. This means the vehicles can’t be repaired as they normally would be. Copart is collecting some of these vehicles and either storing them or putting them into the total loss process so insurers can conclude matters with their policy holders.

UK managing director Jane Pocock said: “We work for most of the UK’s major insurers, collecting, transporting and storing accident-damaged vehicles on behalf of insurers, enabling them to be assessed so that claims can be processed and customers can receive payment as soon as possible.

“This is especially crucial during this time when so many people are facing financial challenges – for example many people have loans to pay for their vehicles and need claims settlements to repay those.

“We have a great relationship with our insurance partners, and we’ve been in constant communication with them regarding the new challenges we are all experiencing.”