Autoglass secures Ageas contract
Autoglass has signed three and a half-year contract with Ageas to be its preferred supplier in glass repair, replacement and recalibration services.
A key factor in securing the contract is the emphasis the company places on the customer journey and digitalisation, as well as its Advanced Driver Assistance Systems (ADAS) recalibration proposition, which is compliant with the new Insurance Industry Requirements (IIR) set out by Thatcham Research.
Neil Atherton, sales and marketing director, Autoglass said: Securing a new account win with one of the UK’s largest car insurers is a testament to our excellent team and industry-leading ADAS proposition. We offer a co-branded landing page functionality for Ageas customers giving them a seamless and better online experience when choosing to book online with us via Ageas websites. We are looking forward to working closely with Ageas to serve their customers up and down the country and provide a first class customer journey both online and in our Centres.
Robin Challand, claims director, Ageas Insurance, said: “We selected Autoglass because we are confident that their established ADAS proposition will offer a safe and efficient service to our customers. The dedicated support hub offered by Autoglass, along with the company’s innovative approach to the digital customer journey, was another fundamental factor in our decision to select Autoglass as our preferred supplier.”
