Volvo introduces Live Chat
Volvo has launched a Live Chat to provide drivers with instant digital access to Volvo’s fleet experts.
Company car drivers and fleet managers can use the instant digital messaging service to ask for help on a variety of topics, from requesting specific product information or booking a demonstrator to confirming their nearest Volvo retailer. Meetings with Volvo regional business sales managers can also be booked through Live Chat.
Highly trained fleet professionals from the Volvo business centre support Live Chat will operate from Monday to Friday, 9am to 5:30pm.
Steve Beattie, head of business sales, Volvo Car UK, said, ‘The launch of Live Chat gives Volvo customers yet another way to communicate with us. Business life is complicated enough, which is why we are doing everything we can to simplify how we interact with our fleet customers.
‘This latest initiative supports our ambition to deliver an unrivalled customer experience for all our fleet customers, regardless of the size of their business or fleet requirement. It follows hot on the heels of the introduction of our Virtual Sales Team, dedicated to the needs of Volvo’s SME fleet customers.’
