UK company becomes global leader
A UK-based automotive company has become the first automotive company in the world to receive 100,000 reviews on Trustpilot.
Mobile tyre fitting service, TyresOnTheDrive.com, joins a list of just 25 businesses with that number of reviews, with a TrustScore of 9.6 and 97% ‘excellent’ or ‘great’ reviews.
Ray Fernandez, CEO at TyresOnTheDrive, said, ‘Customer service is, and always has been, at the heart of what we do and the recognition of this directly from our customers providing over 97,000 glowing Trustpilot reviews, with more than 93,000 of these being ‘excellent’, is simply wonderful.
‘This has positioned us alongside a very select group of businesses globally to celebrate such a success and it’s a huge credit to each and every one of the TyresOnTheDrive team.
‘We offer drivers across the country a time-saving, convenient solution to a problem, which in today’s busy world, can be invaluable. We are an innovative, technology-focused business and, as a result, have created an efficient and reliable service and we’re delighted that this is reflected in our customers’ reviews.
‘We will continue to develop our system to ensure an even more efficient service whilst also utilising technology to make our real-time booking systems and capabilities the most advanced in the industry.’
