Motor Ombudsman adds EV functionality
The Motor Ombudsman has increased its functionality to recognise the growing demand for zero emission vehicles.
It has introduced a new search facility and dedicated symbol on its Garage Finder to make it easier and quicker for drivers to find and identify a local accredited business that is able to service and repair electric vehicles (EVs).
The latest upgrade to the popular online tool comes in response to the findings of The Motor Ombudsman’s recently commissioned YouGov survey of 1,903 UK driving licence holders. The study found that, if they were to own an electric vehicle, 84% of people would not know of a local independent garage or car dealership where they could take it for its annual service.
Bill Fennell, chief ombudsman and managing director at The Motor Ombudsman, said: “Sales of electric vehicles are fast gathering pace, and they all need to be serviced and maintained in accordance with recommended manufacturer guidelines.
“Our research showed that there was an inherent need to make it quicker and easier for repairers to make motorists aware that they can service electric vehicles, and for owners to be able to easily find a business where they can take their car in. The new facility on our Garage Finder responds to both of these requirements, and therefore we expect it to be an extremely popular addition.”
