DLG renews National contract
National Accident Repair Group has announced the award of a Tier B Plus contract with Direct Line Group (DLG).
National Accident Repair Group will be supporting the 20 DLG Auto Services centres across the UK. This appointment follows the renewal of a Tier B contract earlier this year.
David Mills, head of motor vehicle fulfilment at DLG, said, ‘We’re very pleased to continue working with National Accident Repair Group for vehicle repairs. We all share the same ethos of offering our customers excellent service, quality in repair and fast repair cycle times. The Tier B Plus network is new to DLG and key to our Auto Services Centres achieving even lower cycle times.’
Malcolm Banner, managing director at National Accident Repair Group, added, ‘We’re delighted that National have been selected to support DLG with their desire to minimise cycle times. The National network model, with multiple sites in urban areas and automated repair progression management is fundamental in providing minimal key to key repair times, particularly at times of work surge.’
