Bodyshop management systems impacting repair
Nearly three quarters (69%) of decision makers believe that bodyshop management systems are currently having, or will have, the greatest impact on the vehicle repair industry, according to research released by Audatex.
The findings have been announced alongside the launch of Audatex’s eBook series, based on its New Rules of the Road research. The first eBook on Technology & Operations analyses how the growing adoption and investment in innovative technology is having a considerable impact on how bodyshops operate, amidst the backdrop of the sector’s technological revolution.
Just under half (48%) of the surveyed bodyshop decision-makers and end-users in the UK vehicle repair industry revealed that they are currently utilising a bodyshop management system in their day-to-day operations.
The research also revealed that: 74% of bodyshops use invoicing systems on a day-to-day basis, 63% are currently using inventory management technology in daily operations and 57% of bodyshops think that computerised paint matching technology will have a considerable impact on the vehicle repair industry.
The findings demonstrate the appetite of bodyshops to embrace existing and future technology at every stage of the repair process, a seismic shift within the industry. These solutions will automate the most intricate of processes, such are the time pressures within the sector, reducing key-to-key times and ultimately increasing customer satisfaction.