Ageas appoints National Windscreens
National Windscreens has announced that it is now the sole appointed supplier for all windscreen repair and replacement jobs booked through long-standing customer, Ageas Insurance Ltd’s dedicated Glass Line.
Ageas has worked with National Windscreens for a number of years.
National Windscreens’ insurance executive, Lisa Pugh, commented, ‘Ageas prides itself on its customer service and only works with carefully selected service providers to ensure that its high standards are preserved throughout all stages of customers’ interactions.
‘Over the past few years National Windscreens has proved to Ageas Insurance that it offers the quality of service expected and as such it is a natural fit.’
National Windscreens has direct billing arrangements with more than 70 insurance providers and a significant number of high-street brokers hold Broker Accounts.
National Windscreens’ managing director, Pete Marsden, said, ‘We are very pleased to have had our customer service offering recognised through the extension of our contract with Ageas. We work hard to make sure that insurers and their policy holders benefit from the highest levels of service and we aim to add value wherever possible. Whether that’s through claim handler training, offering dedicated phone lines or providing regular Management Information.
‘National Windscreens is committed to delivering the best possible service to ensure all windscreen repair and replacement claims are dealt with as efficiently as possible.’
